ANTHEA MUMBY

Strategic Advisor. Leadership Consultant. Inclusive Workplace Advocate


You built something worth protecting

Whether you lead a brokerage, a team, or an organization navigating complexity — you need clarity, not more noise. This is where to start.


FOR CANADIAN INSURANCE BROKERAGES

You've worked too hard to leave your brokerage exposed. I help ownership and leadership teams sustain what they've built, close the gaps before they become crises, and unlock revenue they're already sitting on.

Staying PowerKeep the people who keep your clients.The front line carries more than the calls. Complaints, claims that go sideways, clients who have had enough and take it out on whoever answers, in any market. A challenging marketplace only turns up the volume.Left unnamed, call fatigue shows up as quiet burnout, stress leaves, slipping call quality, more calls escalating to management, and client retention starting to slide. Then your people leave, and the relationships leave with them.Staying Power is a half-day workshop that keeps them. It joins three things most training keeps apart: the words that hold a client, the recovery that protects the person, and the leadership that retains the team. Your brokers and their managers, in the same room.Replacing one broker can cost half to twice their annual salary once their clients follow them out. Keep even one person who would otherwise have left, and it has paid for itself.Already have What Nobody Trained You For? That course teaches you to lead through the load. This workshop equips your whole front line to carry it and stay. Many leaders do both.Half-day, in person or virtual. For your front-line team and their managers. Every participant keeps the take-home Playbook. Investment from $7,500 per delivery.


For Organizations and Leaders

Colour vision deficiency affects 1 in 12 men and 1 in 200 women. Most workplaces are designed as if it doesn't exist. I help organizations fix that — practically, not theoretically


Ride the Waves is a newsletter for thoughtful leaders, entrepreneurs, and professionals who want to grow sustainably, lead inclusively, and make intentional choices in how they work and live in an ever-changing world.


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